Navigating apologies when blame is mutual with Shereen Chaudhry

We will host Shereen Chaudhry.

Shereen Chaudhry is currently an Assistant Professor of Behavioral Science at the University of Chicago Booth School of Business.

Shereen Chaudhry is a scholar of human judgment and decision-making (JDM), with education and research training at the intersection of psychology, economics, and neuroscience. Her research explores the dynamics of social communication—including thanking, apologizing, bragging, and blaming—by applying game theory to better understand how people subtly coordinate (or fail to coordinate) in conversations. 

Her research strives to examine how these conversational dynamics can impact organizations through key channels like conflict management, negotiations, teamwork, and customer satisfaction. Chaudhry's research has been published in Psychological Review and the Journal of Risk & Uncertainty.  Prior to joining Booth, Chaudhry was a Postdoctoral Research Fellow at the Wharton Risk Management and Decision Processes Center. 

In her work at the Center, she focused on identifying risk communication strategies that are informed…